Posted on

COVID-19 LOCKDOWN NOTICE

Due to the government mandated COVID-19 lockdown, our offices will be closed from Friday 27 March until Friday 17 April 2020.

However, we will be able to process emergency orders for safety wear should the need arise.

These orders will be strictly vetted to pertain only to safety PPE uniform and accessories, and we will not be able to issue any other orders in the normal course of business.

Due to the limited courier services available and in order to maintain the movement of essential freight per the government order, the service delivery times may be affected, and a surcharge for delivery will be in place for any orders during this lockdown period.

Your point of contact, should you require an emergency order, are the following:

Astron Energy Representative:

 Colleen Davids

Colleen.Davids@astronenergy.co.za

Sapphire representative:

Nicola Van Alphen

nicola@sapplive.co.za

We do apologise for these temporary measures affecting our service delivery, but we are committed to working with local and national government in their efforts to contain COVID-19.

Posted on

Covid-19

In the letter below, Graham Wooding, CEO of Sapphire Corporate Solutions, has outlined Sapphire’s procedure regarding placing orders and collecting orders in light of the Covid-19 pandemic:

“Dear Valued Customer,

Re: Covid-19

In order to assist our country, our staff, and all our clients in the pandemic of Covid-19, I have taken the decision to only execute orders from customers via the website, telephone or email – unfortunately calling customers will be unable to wait for their orders.

I understand that this is maybe an inconvenience to some of our customers, but please understand that I have taken this measure purely for prevention and to protect my staff and you, our customer.

Please feel free to contact me at any stage should you wish.

Yours faithfully,

Graham Wooding (CEO)